In the interest of making this review representative of a real world environment, I paused to start up some additional virtual machines. DameWare differentiated between computers that were currently powered on and those that weren’t. Doing so displayed a list of all of the machines that had been registered to my lab domain.

The first thing that I did was to expand the Active Directory Computers container. Upon doing so, I was presented with the screen shown in Figure A.įigure A: This is the screen that DameWare 10.0 initially displays. When the installation process completed, I opened DameWare by double clicking on the icon that the installer had given me the option of placing on my desktop.

In a production environment however, I would expect the installation process to be significantly faster since the virtual machine that I used for this evaluation was running on my laptop. The entire installation process only required about ten clicks and five minutes to complete. The wizard prompted me to accept the license agreement and to confirm my installation path. The installation process involved working through a fairly simple Setup wizard. EXE file was only about 75 MB in size.įor the purposes of this review, I decided to install DameWare onto a virtual server that was running Windows Server 2008 R2 Enterprise Edition. The software that was provided to me was a zip file, which contained a single. In the case of DameWare however, I was provided with a pre-release build and no documentation.

That way I can get a feel for whether it is easy or difficult to get the product up and running. Whenever I write a product review, I like to initially attempt the deployment process without using any documentation. Solarwinds claims to offer such a solution with the upcoming DameWare 10.0 and I just couldn’t wait to check it out. Such a solution should include remote control capabilities for remote servers, but should also include features that allow you to examine and modify key configuration components. Any organization that has more than a handful of computers needs a solution for managing and troubleshooting the systems on their network.

Dameware remote support review